TERMS OF USE

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following information is reflected below: The company that owns this website is THE CANOEING HOUSE based on the street C/Sardana 214, 17820 Banyoles (Spain). The email address to contact the company is info@thecanoeinghouse.com.

INTELLECTUAL AND INDUSTRIAL PROPERTY

THE CANOEING HOUSE, as the owner of all the intellectual and industrial property rights of its web pages, as well as of the elements contained therein (an enunciative title, images, sound, audio, video, software or texts; brands or logos, combinations of colors, structure and design, selection of materials used, access and use), owned by THE CANOEING HOUSE or its licensors.

All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the data are expressly prohibited. The USER undertakes to respect the Intellectual and Industrial Property rights owned by THE CANOEING HOUSE.

EXCLUSION OF GUARANTEES AND RESPONSIBILITY

THE CANOEING HOUSE is not responsible, in any case, for damages of any nature that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.

THE CANOEING HOUSE reserves the right to make the modifications it deems appropriate to its websites without prior notice, being able to change, delete or add both the content and services provided through it and the way in which the agents or located appear in their websites.

In the event that the websites had links or hyperlinks to other Internet sites, THE CANOEING HOUSE will not exercise any type of control over said sites and content. In no case will THE CANOEING HOUSE assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

RIGHT OF EXCLUSION

THE CANOEING HOUSE reserves the right to deny or withdraw access to its websites and / or the services offered without prior notice, at its own request or by a third party, to those users who breach the Conditions of Use.

THE CANOEING HOUSE will pursue the breach of these conditions as well as any improper use of its websites, exercising all civil and criminal actions that may correspond to it by law.

THE CANOEING HOUSE may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

The relationship between THE CANOEING HOUSE and the USER will be governed by current Spanish regulations.

PRIVACY POLICY

The identification and personal data provided within the framework of this website are confidential and will form part of the file owned by THE CANOEING HOUSE in order to attend to your requests, manage your purchases, as well as send you, by any means, commercial information about the news of the store. The user must compulsorily fill in all the fields of the forms marked with asterisks in order to process the purchase. The data entered in the forms by the user must be correct to process the shipment. 

THE CANOEING HOUSE undertakes to comply with the obligation of secrecy regarding the contents in the file and will never sell or rent said information to third parties. Likewise, the owner of the personal data will have the right of opposition, access, rectification and cancellation regarding how much of his data is stored in THE CANOEING HOUSE database, communicating it in writing to THE CANOEING HOUSE, clearly indicating his name, surname and address, send us an e-mail to: info@thecanoeinghouse.com

GENERAL CONDITIONS OF SALE 

1.- OBJECT AND SCOPE OF APPLICATION

1.1. These General Conditions of Sale (GCS) will govern the contractual relations between THE CANOEING HOUSE and its consumer clients, understood as ordinary, natural persons acting with a purpose other than their commercial, business, trade or profession, or legal persons or entities without legal personality that act without profit motives in an area other than a commercial or business activity (hereinafter, the “Client”), derived from the sales of products that THE CANOEING HOUSE makes to the Client for the orders that he / she places and THE CANOEING HOUSE accept.

1.2. Orders for the sale of Products will therefore be governed by the GCS; which will be completed, where appropriate, by the particular conditions that THE CANOEING HOUSE and the Client may agree on.

1.3. The sale of products is only allowed to customers of legal age.

2.- GENERAL

2.1 All sales of the Products made by the Seller are subject to these GCS, unless otherwise stipulated. Other conditions or agreements that have not been expressly accepted in writing by the Seller will have no legal value or effect.

2.2 In the event that the competent Courts declare any provision of these GCS null, this will not affect the rest of the provisions of these GCS that will continue in force. In this case, the parties will negotiate and try to reach an agreement on the text of an alternative article, which replaces the repealed provision, and whose intentions and content are the most similar to the latter.

3.- HOW TO MAKE AN ORDER

You can place an order online on our website: shop.thecanoeinghouse.com (24 hours a day, every day of the week, every day of the year.)

4.- TOTAL PRICE

The sale prices indicated on the web are shown in euros. 

shop.thecanoeinghouse.com may carry out exclusive promotions for this channel, reserving the right to vary prices and offers with respect to other channels.

5.- SHIPPING COSTS

Shipping costs will be added to the total amount of the selected products, before placing the order.

Shipping costs may vary depending on the quantity ordered and the shipping destination.

6.- PAYMENT, DELIVERY AND EXECUTION PROCEDURES

6.1 PAYMENT METHODS

THE CANOEING HOUSE offers you 2 payment methods:

– With credit or debit card 100% secure payment through the Stripe payment gateway.

– With Apple Pay.

6.2 SHIPPING METHOD

The products purchased at THE CANOEING HOUSE will be sent to Peninsular Spain, Balearic Islands, applying the same rate for urgent postal service.

We also ship to Europe and the rest of the world with the corresponding postal service rate with tracking code or private transport service as the case may be. the delivery time being variable depending on the country.

THE CANOEING HOUSE is not responsible for customs fees or taxes with which shipments are levied.

The order will be sent to the address you indicated at the time you made your purchase.

We advise you to verify that everything is in accordance with your order and in perfect condition when you receive your package. If you detect any anomaly caused by handling during shipment, send us an email to info@thecanoeinghouse.com within 48 hours after receiving the shipment.

7.- RETURNS

7.1 CONDITIONS OF THE RIGHT OF RETURN

The Buyer will have a minimum period of fourteen days from the receipt of the good object of the contract to exercise the right of withdrawal and in that case THE CANOEING HOUSE will reimburse any payment received, including, where appropriate, the ordinary delivery costs, without undue delay and, in any case, before 14 calendar days have elapsed from the date on which you have been informed of the decision to withdraw from the contract.

The buyer will bear the direct costs of returning the good and must return or deliver them to THE CANOEING HOUSE, without any undue delay and, in any case, no later than 14 calendar days from the date on which they communicate their decision to withdraw from the contract to the employer.

THE CANOEING HOUSE may withhold the reimbursement until the goods have been received, or until the consumer and user have presented proof of the return of the goods, depending on which condition is met first.

8.- LEGAL GUARANTEE OF CONFORMITY

THE CANOEING HOUSE as a seller, will respond to the Buyer, in the terms established in Royal Decree 1/2007, which approves the Consolidated Text of the Law for the Defense of Consumers and Users of any lack of conformity that is manifested in the within two years from the time of delivery of the product.

Unless proven otherwise, it will be presumed that the lack of conformity manifested in the six months after the delivery of the product already existed when the thing was delivered, except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity.

9. PROCEDURE TO ADDRESS CLAIMS

To notify us of any possible incident in the service or to consult us / suggest what you want, you can contact us via email.

If you consider that THE CANOEING HOUSE has breached any legal commitment or document agreed with you, you have the right to file a claim through the following means:

By email to the address info@thecanoeinghouse.com

10. COMPETENT LEGISLATION AND COURTS

All the agreements covered by these General Conditions, as well as any dispute or difference arising between the parties, is subject to the jurisdiction and exclusive competence of the Courts and Tribunals of the consumer

The contract is subject to Spanish law.